OUTSOURCED HOSTING SUPPORT
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We provide 24x7x365 outsourced support for Datacenters, ISPs and Webhosts. Having an expert trained team for customer support and service administration, our services guarantee impeccable quality. Being in hosting business, you very well know that the better support you provide to your customers, more beneficial it would be for your business. It itself will be advertising of your business. We help you exactly in that. Join us and we help you serve your customers better. Our customized plans guarantee that every category of customers is benefitted by our services.
- $0/mo
- Dedicated Team Plan
- 24x7x365 Support Coverage
- Unlimited Servers & Clients
- 24/7 Server Monitoring
- Unlimited Tickets
- Unlimited Admin Hours per month
- Guaranteed 30 min Response Time
- Security Auditing and PCI Scan
- Performance Tuning
- No “canned” Responses
- Covers L1, L2 and L3 Issues
- Interact with Admins through IM ( Skype/AIM/GTalk/MSN )
- LIVE CHAT
- $0/mo
- Dedicated Admin Plan
- Unlimited Helpdesk Support
- Unlimited Livechat Support
- Unlimited Server Administration
- 8 hours a Day
- 5 days a Week
- Level 1-3 Support
- Server Setup, Optimization & Hardening
- Proactive Server Monitoring
- Installation of basic 3rd Party Software/Scripts
- Software Patches & Upgrades
- Available on IM (AIM/Skype/GTalk/MSN)
- $0/mo
- Semi Dedicated Plan
- 24x7x365 Support Coverage
- Unlimited Servers & Clients
- 24/7 Server Monitoring
- Unlimited Tickets
- Unlimited Admin Hours per month
- 20-25 min Average Response Time
- Guaranteed 45 min Initial Response Time
- Can handle pre-sales Questions
- No “canned” Responses
- No “canned” Responses
- Interact with Admins through IM ( Skype/AIM/GTalk/MSN )
Live Chat Support
Livechat is the easiest way for your clients to to reach you. Our 24×7 technical team will handle all sorts of L1 issues via live chat and including pre-sales support.
100 LiveChats $1.5$ per chat = 150$/month
200 Livechats @1$per per chat = 200$/month
Unlimited Livechats 499$/month
Our Special Features
24/7 availability
it is only a call away. 24/7 Support
20 Min Response time
World class ticket system with 20 minute response on all tickets
Efficient & Friendly Support
Our supporters are very efficient and much friendly
One week free trail
We provide one week free trail for all support plans
Customized Support Plans
We have numerous customized plans.
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